OnFair is an online retailer specializing in fun deals. Because of our superior service, quality products and unbelievable prices we have grown to become the largest online merchant for car headrest dvd monitors and other car video products.

You will find our website to be the best location to buy from OnFair. We offer our lowest prices, our limited quantity and our newest items exclusively at www.OnFair.com. Tell your friends and check back often.

We have been pleasing customers for many years and will be around for many more. Located in the Midwest USA in Lincoln, NE offering you traditional Midwestern values and service. Buy with confidence at OnFair.com.

We take great pride in our efforts to ship your purchase quickly and safely. With our main warehouse located centrally our shipping times are relatively short to all corners of the country. We ship from multiple warehouses depending on the item and your location. Most items ship from our Nebraska warehouse using Fedex ground. We use Priority Mail for shipments of small and light items and shipments to our Canadian customers.

The following chart is estimated transit times from Fedex once your box is picked up at our warehouse. Please note this chart is not a guarantee but offers guidance during your purchasing decision.

We require a confirmed shipping address for all orders and must wait for a confirmed payment before your order can be processed and sent to the warehouse. Our selection of shipping service and rates are non-negotiable.

We do not offer customer pickup at our warehouse location at this time.

We understand the importance of knowing your return options when purchasing online and have outlined our policy below.

We do not included the cost of an extended warranty into the price of the item. This allows each buyer to decide independently if they wish to pay the necessary costs for extended coverage or if they wish to save this cost at point of purchase with the reduced price we offer. Extended warranty coverage is offered by a third party company and can be purchased separately at www.squaretrade.com

Our standard coverage is a 30 day repair or replace warranty. This means if you receive an item not functioning as described you can send the item to our technicians in Lincoln, NE for testing. If our testing confirms a problem for the item we will send you a new replacement. If our testing does not confirm a problem we will send the same unit back. We encourage thorough installation because many times if a problem arises, installation may be the cause. Please email us at wecare@onfair.com with your invoice# and the problem to receive a return authorization and further instructions.

Refund warranty is not provided for open items. Please ensure you have selected the correct item at point of purchase. This helps us ensure we are selling all customers a new in the box item as we do not received back opened items and re-circulate into our inventory. If a refund is requested for an unopened item we will confirm the condition and provide a refund minus the standard 20% restocking fee to help us with shipping and selling costs that cannot be recovered.

Return shipping to our Lincoln, NE warehouse for any reason is the buyer's responsibility. If a replacement item is determined during testing, we will pay the shipping costs to ship the new replacement item to you and email a new tracking number.

Thank you for choosing OnFair and we look forward to serving you.

For the quickest service, please contact our team of specialists via email at wecare@onfair.com We review and respond to all emails multiple times per weekday and will escalate your email to our warehouse staff or technical staff if needed.

If you have questions regarding our car headrest dvd players, we have developed an extensive FAQ page to answer most questions. Car Headrest FAQ Page.

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If you wish to leave us a voice message please call 402-403-1980.